Terms & Conditions
Welcome to DONOBLU. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms & Conditions.
If you do not agree with any part of these Terms, please refrain from using our website.
Acceptance of Terms
By using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate and complete.
- You will use this website only for lawful purposes.
Products & Services
DONOBLU offers premium fragrances and related products through its online store.
We make every effort to ensure that product descriptions, images, pricing, and specifications are accurate. However, minor differences in packaging, color, or design may occur due to manufacturing updates, photography, or screen display settings.
Such variations do not affect the quality or authenticity of the product.
Pricing
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without prior notice.
In the event of a pricing error, DONOBLU reserves the right to cancel or refuse any order placed at the incorrect price. If payment has already been received, the amount will be refunded through the original payment method.
Orders
Once an order is placed, you will receive an order confirmation.
Order confirmation does not guarantee acceptance of the order.
DONOBLU reserves the right to:
- Accept or reject any order.
- Limit quantities purchased.
- Cancel orders suspected of fraud or unauthorized activity.
- Request additional verification before processing an order.
If an order cannot be fulfilled, customers will be notified and any eligible payment will be refunded.
Payment
We accept payments through secure and trusted payment gateways.
By placing an order, you confirm that:
- You are authorized to use the selected payment method.
- All payment information provided is accurate.
- The transaction complies with applicable laws.
DONOBLU does not store your complete payment credentials.
Shipping & Delivery
Shipping timelines are estimates only and may vary depending on location, courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Please refer to our Shipping Policy for detailed information.
Returns & Refunds
Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.
Please review that policy before placing an order.
Intellectual Property
All content on this website, including but not limited to:
- Logo
- Brand name
- Product names
- Product descriptions
- Images
- Graphics
- Videos
- Website design
- Icons
- Text
- Layout
- Digital assets
is the exclusive property of DONOBLU or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission.
User Responsibilities
When using our website, you agree not to:
- Violate any applicable laws or regulations.
- Submit false or misleading information.
- Attempt unauthorized access to our systems.
- Interfere with website functionality or security.
- Upload harmful software, viruses, or malicious code.
- Misuse promotional offers or discount programs.
- Engage in fraudulent activities.
Failure to comply may result in suspension of access or cancellation of orders.
Promotional Offers
From time to time, DONOBLU may offer:
- Promotional discounts
- Coupon codes
- Seasonal sales
- Limited-time offers
- Exclusive member benefits
These offers are subject to specific terms and may be modified or withdrawn without prior notice.
Only one eligible promotion may be applied per order unless otherwise specified.
Limitation of Liability
To the maximum extent permitted by applicable law, DONOBLU shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the website
- Inability to access the website
- Delay in delivery
- Third-party service interruptions
- Technical errors
- Product misuse
- Unauthorized access to user accounts
Our total liability, if any, shall not exceed the amount paid for the applicable order.
Third-Party Services
Our website may integrate or link to third-party platforms such as payment gateways, courier services, analytics providers, or social media platforms.
DONOBLU is not responsible for the content, policies, or services provided by these third parties.
Force Majeure
DONOBLU shall not be held responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Earthquakes
- Government restrictions
- Pandemic-related disruptions
- Strikes
- Transportation interruptions
- Internet or telecommunications failures
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
DONOBLU reserves the right to update or modify these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this page.
Continued use of the website after updates constitutes acceptance of the revised Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the competent courts where DONOBLU conducts its business, unless otherwise required by applicable law.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page.
Our team will be happy to assist you.
Thank you for choosing DONOBLU. We appreciate your trust and look forward to providing you with an exceptional fragrance shopping experience.